Security Alert for February 20, 2013
Fraudulent phone calls reported to the Virginia Department of Taxation.
The Virginia Department of Taxation has received reports of telephone calls being made to people telling them their "Way2Go prepaid MasterCard is locked for security reasons." The automated caller attempts to get the listener to divulge personal information.
The debit card is a new method of payment for Virginia state income tax refunds that has replaced paper checks.
The Department of Taxation never makes automated calls and never solicits personal information in this manner. People who receive such calls should hang up immediately.
- LFCU will never call you and ask for your account number.
- LFCU will never send you an email directing you to a website to "verify" your personal or account information or any transaction.
- LFCU will never send you a text message directing you to call a phone number to "verify" your personal or account information or any transaction.
- LFCU staff members will never ask for your password or PIN number to any service.
The following Internet locations are either operated by LFCU
or by a third-party vendor in partnership with LFCU:
You may receive email from:
Websites you may be sent to:
In the event you have provided credit, debit or ATM card information to a caller or website and you suspect your account information has been compromised, it is important to act quickly. Use the following phone number to report this information:
Toll-free 24 hours a day.