Langley FCU - Save, Borrow, and Spend Wisely

Langley FCU - Save, Borrow, and Spend Wisely

Digital Banking Updates from Langley

03 Mar

March 2021 Update

03/03/21 12:00pm

On March 2, 2021, we added new functionality to online and mobile banking allowing you to change your own User ID. To do so, please follow the steps below.

Pleare remember to ensure your User ID and Password are secure. To review best practices in setting secure user ID's and Passwords, please visit our Online Security page.

Steps to Update Your User ID and Password in Online Banking
  1. Log in to Online Banking
  2. Select "Settings & Alerts" and choose "Change User ID" for updating your User ID and "Change password" for updating your password.
    View Screenshots

    User ID


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    Password


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  3. Develop a new User ID or password using the helpful tips on this web page.
    View Screenshots

    User ID


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    Password


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03/03/21 12:00pm
25 Jan

January 2021 Update

01/25/21 2:00pm

Tonight, we are making a simple change to the log in for Online and Mobile Banking. This will remove one step from the current log in process. Below are helpful screenshots featuring the update.

There are no other changes taking place. This change is simply to speed up your log in process.

Show Screenshots (Click Here)

Here's how the website will look:

Desktop Browser With Password Field

Desktop Browser With Password Field

Mobile/Tablet Browser With Password Field

Mobile/Tablet Browser With Password Field

01/25/21 2:00pm
18 Nov

November 2020 Update

11/18/20 9:00am

The first time you log into your Langley account, you will need to verify yourself. You can choose between receiving a Verification ID via text message or via email. When you correctly enter that Verification ID, you will pass through to your accounts.

You will be required to complete this process for each device that you use to view online banking. If you just view online banking from a desktop, you will only have to do this once. If you also use a smartphone or a tablet, you will have to complete this process the first time you use those devices as well.

Screen views of the process are provided for you below:

1 Select Your Prefered Contact Number


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2 Receive PIN (text or voice)


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3 Enter the Confirmation Code


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What if I don't have an email address or smartphone?

If you don't have access to a smartphone or email, you will be presented with the knowledge-based question option. These questions are obtained via a third party and are geared towards infornation not found in your wallet that only you would know.

If you select "I do not know the answer" or answer the knowledge based questions incorrectly, you will be prompted to call or visit a branch.


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Mobile Banking Enhancements

Along with security upgrades, Mobile banking is getting a fresh look! We’ve added the most important buttons closer to your fingertips. At the bottom of the home screen you’ll be able to access BillPay, Quick Transfer, Loan Payments, and Settings. Handle your finances on the go with less taps!


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11/18/21 9:00am