Fraud and Identity Theft Protection

Special Inquiries

  • Lost Cards
    To report a lost or stolen debit, credit or ATM card, call 800-449-7728

  • Traveling Abroad
    If you are planning to travel abroad, check here for a list of countries where your Langley credit, debit or ATM card usage may be affected.

  • Bill Pay
    For 24-hour Bill Pay assistance, call 1-888-918-7646.

Stop Fraud Help

Langley Cares about Your Account Security

If you suspect fraud has occurred on your Langley account Take Action Now

If you receive a suspicious email, text message, or phone call (automated or otherwise) from someone using Langley’s name that you believe to be fraudulent contact Langley to report the incident and Langley will ensure that the correct precautions are taken to protect your account.

It's as easy as 1-2-3

  1. Call Langley’s Contact Center
    757-827-5328 or 800-826-7490
    Monday - Friday 8:30 a.m. - 6:00 p.m.
    Saturday 8:30 a.m. - 1:00 p.m.
  2. In addition to contacting Langley when in doubt change your homebanking password.
  3. In addition to contacting Langley for debit or credit card fraud, call the number on the back of your card for immediate assistance.

Remember Langley will NEVER…

  • Langley will never call you and ask for your personal account information including account number, homebanking password, or other account information

  • Langley will never send you an email directing you to a website to "verify" your personal or account information or any transaction

  • Langley will never send you a text message directing you to call a phone number to "verify" your personal or account information or any transaction

  • Langley staff members will never ask for your password or PIN number to any service

Introducing

Digital Fraud Alerts - Langley's newest protection

Langley Partners

The following Internet locations are either operated by Langley, or by a third-party vendor in partnership with Langley:

You may receive email from:

Websites you may be sent to:

  • · langleyfcu.org

  • · langleyalerts.org

  • · ensenta.com

  • · enews.langleyfcu.org

  • · lfcustatements.org

  • · customercenter.net

  • · cu-support.com

  • · pscu.com

  • · pscufs.com

  • · itsmyca.com

  • · langleyfcu.dexma-imagility.net

  • · langleyfcu.org

  • · onlinebank.com

  • · mobile.langleyfcu.org (https)

  • · langleylink.langleyfcu.org (https)

  • · lfcustatements.org (https)

For Emergencies

In the event you have provided credit, debit or ATM card information to a caller or website and you suspect your account information has been compromised, it is important to act quickly. Use the following phone number to report this information:

(800) 449-7728
Toll-free 24 hours a day.