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Fraud & Identity Theft Protection

Special Inquiries

  • Lost Cards
    To report a lost or stolen debit, credit or ATM card, call 800-449-7728
  • Suspicious Email
    If you receive a suspicious email, text message, or phone call from someone using Langley's name, report it here.
  • Traveling Abroad
    If you are planning to travel abroad,
    check here for a list of countries where your Langley credit, debit or ATM card usage may be affected.
  • Bill Pay
    For 24-hour Bill Pay assistance, call 1-888-918-7646

Stop Fraud Help

Langley's Policies

  • Langley will never call you and ask for your account number.
  • Langley will never send you an email directing you to a website to "verify" your personal or account information or any transaction.
  • Langley will never send you a text message directing you to call a phone number to "verify" your personal or account information or any transaction.
  • Langley staff members will never ask for your password or PIN number to any service.

Staying Safe· March 17, 2015

Online Phishing Scam uses fake National Credit Union Administration (NCUA) logos and website design

A new phishing campaign aims to con consumers into disclosing personal and financial details by misrepresenting itself as the NCUA.

This phishing scam appears to be from a website managed by the National Credit Union, but it actually contains embedded links to a fraudulent website which uses fake NCUA logos and a website design similar to NCUA's official product. All this is in an attempt to persuade unsuspecting individuals to provide personal information, Social Security numbers, account numbers and login (user name and password) information, or transfer large amounts of money.

This website is not affiliated in any way with the NCUA, and the emails are not from NCUA. You should neither provide information to this website nor attempt to conduct any financial transactions through it. The NCUA would never request consumers submit personal or account information through an emailed solicitation.

  • If you do not know, or do not trust the source or topic of a suspicious unsolicited email/letter/phone call, then do not open the email, do not click on any embedded links, and do not call phone numbers listed inside the suspicious correspondence.

  • If you are ever in doubt about the validity of a suspicious correspondence which might be phishing- use a trusted phone number or email address you know to be a legitimate contact at the subject organization to independently verify the content of the suspicious correspondence.

Staying Safe· March 9, 2015

"FREAK" is the name of a new weakness in some implementations of SSL/TLS that may allow an attacker to decrypt secure communications between vulnerable clients and servers.

FREAK applies to:

  • Apple. It has released security updates for OS X, iOS, and Apple TV to address multiple vulnerabilities, to include a defense against FREAK.

  • Google. It has released an updated version of its Android OS and Chrome browser for OS X to mitigate the FREAK vulnerability.

  • Microsoft. It has released a Security Advisory that includes a workaround for supported Windows systems.

What to do? UPDATE your Operating System to mitigate the FREAK threat.

Suspicious Emails · Aug 23, 2014

Members have reported receiving an email that states they need to update their contact information within 48 hours or have their online account access restricted. These emails represent themselves as originating from Langley and may contain our logo.

This is an attempt by phishers to trick members into revealing confidential information. These emails are not from Langley. Delete them. Do not follow their directions.

Please review Langley's Policies below.

Langley Partners

The following Internet locations are either operated by LFCU
or by a third-party vendor in partnership with LFCU:

You may receive email from:

Websites you may be sent to:

  • langleyfcu.org
  • enews.langleyfcu.org
  • lfcustatements.org
  • customercenter.net
  • cu-support.com
  • cavion.com
  • pscu.com
  • pscufs.com
  • itsmyca.com
  • langleyfcu.dexma-imagility.net
  • langleyfcu.org
  • mobile.langleyfcu.org (https)
  • langleylink.langleyfcu.org (https)
  • lfcustatements.org (https)

In the event you have provided credit, debit or ATM card information to a caller or website and you suspect your account information has been compromised, it is important to act quickly. Use the following phone number to report this information:

(800) 449-7728
Toll-free 24 hours a day.