To report a lost or stolen debit, credit or ATM card, call 800-449-7728
If you receive a suspicious email, text message, or phone call from someone using Langley's name, report it here.
If you are planning to travel abroad, check here for a list of countries where your Langley credit, debit or ATM card usage may be affected.
For 24-hour Bill Pay assistance, call 1-888-918-7646.
Stop Fraud Help
Identity Theft Information:
Important steps to consider if you are or think you are a victim of identity theft.
Restrictions on Langley Debit and Credit cards.
Caller ID may not tell you who's really calling.
These scams could land you in jail.
What to do if your computer gets infected.
Find out how you can protect your Android mobile devices.
February 3, 2016
We have confirmed reports from members and non-members who are receiving a malicious telephone call that pretends to be from Langley. These calls are being generated from multiple areas around the country.
An automated telephone call or a text message may request account information, such as debit/credit card numbers, or your Online Banking login credentials. The automated caller may say your account has been locked and further action is required, such as entering your 16-digit card number. These calls are not from Langley. Hang up.
In this instance, the automated caller starts talking to whoever picks up the phone. Langley will never do that. A good safety practice to always follow is for you to hang up, and then call our Contact Center to determine if there really is a problem with any of your accounts.
Please review our policies.
Langley will never call you and ask for your account number
Langley will never send you an email directing you to a website to "verify" your personal or account information or any transaction
Langley will never send you a text message directing you to call a phone number to "verify" your personal or account information or any transaction
Langley staff members will never ask for your password or PIN number to any service
The following Internet locations are either operated by Langley, or by a third-party vendor in partnership with Langley:
You may receive email from:
Websites you may be sent to:
In the event you have provided credit, debit or ATM card information to a caller or website and you suspect your account information has been compromised, it is important to act quickly. Use the following phone number to report this information:
Toll-free 24 hours a day.