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Special Inquiries

  • Lost Cards
    To report a lost or stolen debit, credit or ATM card, call 800-449-7728
  • Suspicious Email
    If you receive a suspicious email, text message, or phone call from someone using Langley's name, report it here.
  • Traveling Abroad
    If you are planning to travel abroad,
    check here for a list of countries where your Langley credit, debit or ATM card usage may be affected.
  • Bill Pay
    For 24-hour Bill Pay assistance, call 1-888-918-7646

Stop Fraud Help

       

The "Heartbleed" Bug

Update: April 11, 2014 at 4:30 p.m.

This week, a problem with OpenSSL was identified, and the media quickly coined the term the "Heartbleed" bug.

Langley has been studying the issues surrounding this discovery, and has taken action to make sure your accounts are safe. We've tested our online systems, and we're pleased to report that all of them have gotten the green light. Our review included L@ngley Link desktop and mobile, Desktop Deposit, Bill Pay, eStatements, and others.

We can confidently conclude your accounts are safe from the Heartbleed bug. While we are not requiring members to change their L@ngley Link passwords, security experts recommend it to further insure your account security.

Langley will continue monitoring the latest reports, and take appropriate steps if and when new details emerge. The security and safety of your information is of the utmost importance to us.

LFCU Policies

  • LFCU will never call you and ask for your account number.
  • LFCU will never send you an email directing you to a website to "verify" your personal or account information or any transaction.
  • LFCU will never send you a text message directing you to call a phone number to "verify" your personal or account information or any transaction.
  • LFCU staff members will never ask for your password or PIN number to any service.

LFCU Partners

The following Internet locations are either operated by LFCU
or by a third-party vendor in partnership with LFCU:

You may receive email from:

Websites you may be sent to:

  • langleyfcu.org
  • enews.langleyfcu.org
  • lfcustatements.org
  • customercenter.net
  • cu-support.com
  • cavion.com
  • pscu.com
  • pscufs.com
  • itsmyca.com
  • langleyfcu.dexma-imagility.net
  • langleyfcu.org
  • mobile.langleyfcu.org (https)
  • langleylink.langleyfcu.org (https)
  • lfcustatements.org (https)
       

In the event you have provided credit, debit or ATM card information to a caller or website and you suspect your account information has been compromised, it is important to act quickly. Use the following phone number to report this information:

(800) 449-7728
Toll-free 24 hours a day.