To report a lost or stolen debit, credit or ATM card, call 800-449-7728
If you are planning to travel abroad, check here for a list of countries where your Langley credit, debit or ATM card usage may be affected.
For 24-hour Bill Pay assistance, call 1-888-918-7646.
Stop Fraud Help
Identity Theft Information:
Important steps to consider if you are or think you are a victim of identity theft.
Restrictions on Langley Debit and Credit cards.
Caller ID may not tell you who's really calling.
These scams could land you in jail.
What to do if your computer gets infected.
Find out how you can protect your Android mobile devices.
Langley Cares about Your Account Security
If you suspect fraud has occurred on your Langley account Take Action Now
If you receive a suspicious email, text message, or phone call (automated or otherwise) from someone using Langley’s name that you believe to be fraudulent contact Langley to report the incident and Langley will ensure that the correct precautions are taken to protect your account.
It's as easy as 1-2-3
- Call Langley’s Contact Center
757-827-5328 or 800-826-7490
Monday - Friday 8:30 a.m. - 6:00 p.m.
Saturday 8:30 a.m. - 1:00 p.m.
- In addition to contacting Langley when in doubt change your homebanking password.
- In addition to contacting Langley for debit or credit card fraud, call the number on the back of your card for immediate assistance.
Remember Langley will NEVER…
Langley will never call you and ask for your personal account information including account number, homebanking password, or other account information
Langley will never send you an email directing you to a website to "verify" your personal or account information or any transaction
Langley will never send you a text message directing you to call a phone number to "verify" your personal or account information or any transaction
Langley staff members will never ask for your password or PIN number to any service
The following Internet locations are either operated by Langley, or by a third-party vendor in partnership with Langley:
You may receive email from:
Websites you may be sent to:
In the event you have provided credit, debit or ATM card information to a caller or website and you suspect your account information has been compromised, it is important to act quickly. Use the following phone number to report this information:
Toll-free 24 hours a day.