Fraud and Identity Theft Protection

Special Inquiries

  • Lost Cards
    To report a lost or stolen debit, credit or ATM card, call 800-449-7728

  • Suspicious Email
    If you receive a suspicious email, text message, or phone call from someone using Langley's name, report it here.

  • Traveling Abroad
    If you are planning to travel abroad, check here for a list of countries where your Langley credit, debit or ATM card usage may be affected.

  • Bill Pay
    For 24-hour Bill Pay assistance, call 1-888-918-7646.

Stop Fraud Help

 Phishing reported

February 3, 2016

We have confirmed reports from members and non-members who are receiving a malicious telephone call that pretends to be from Langley. These calls are being generated from multiple areas around the country.

An automated telephone call or a text message may request account information, such as debit/credit card numbers, or your Online Banking login credentials. The automated caller may say your account has been locked and further action is required, such as entering your 16-digit card number. These calls are not from Langley. Hang up.

In this instance, the automated caller starts talking to whoever picks up the phone. Langley will never do that. A good safety practice to always follow is for you to hang up, and then call our Contact Center to determine if there really is a problem with any of your accounts.

Please review our policies.

Langley's Policies

  • Langley will never call you and ask for your account number

  • Langley will never send you an email directing you to a website to "verify" your personal or account information or any transaction

  • Langley will never send you a text message directing you to call a phone number to "verify" your personal or account information or any transaction

  • Langley staff members will never ask for your password or PIN number to any service

Introducing

Digital Fraud Alerts - Langley's newest protection

Langley Partners

The following Internet locations are either operated by Langley, or by a third-party vendor in partnership with Langley:

You may receive email from:

Websites you may be sent to:

  • · langleyfcu.org

  • · langleyalerts.org

  • · ensenta.com

  • · enews.langleyfcu.org

  • · lfcustatements.org

  • · customercenter.net

  • · cu-support.com

  • · pscu.com

  • · pscufs.com

  • · itsmyca.com

  • · langleyfcu.dexma-imagility.net

  • · langleyfcu.org

  • · onlinebank.com

  • · mobile.langleyfcu.org (https)

  • · langleylink.langleyfcu.org (https)

  • · lfcustatements.org (https)

For Emergencies

In the event you have provided credit, debit or ATM card information to a caller or website and you suspect your account information has been compromised, it is important to act quickly. Use the following phone number to report this information:

(800) 449-7728
Toll-free 24 hours a day.