Stop Fraud

Protect Yourself From Phone Scams

High-tech financial scams have increased dramatically over the past year. Criminals are finding new ways of tricking consumers into divulging their personal information. They can even go so far as to make the number that appears on your Caller ID look like a legitimate business phone number.

Langley Federal Credit Union does use a security service which may contact you about suspicious transactions conducted with your credit, ATM, or debit card. The security service may call you to verify that transactions appearing to be out of the ordinary are truly your transactions.

Our service is in place for your protection. It helps ensure that your card has not been compromised. Agents of this service will not ask for your account number. They may, however, tell you the amount of a transaction and the location, then ask you to verify it.

If our security service does contact you regarding your LFCU credit, ATM, or debit card, and you do not feel comfortable receiving the call or need to call them back for any reason, please use the following numbers:

  • If you were contacted about your LFCU credit card, please call 1-800-337-3392.
  • If you were contacted about your LFCU ATM or Debit card, please use 1-888-918-7313.

The best way for you to protect your LFCU credit, ATM, or debit card is to never reveal your account numbers to anyone. People who need to know your account numbers already know them; they don't have to ask you for them. Never give your PIN or password to anyone.