Online and Mobile Banking offers FREE Bill Pay, a service enabling you to automatically send payments online or by check. Bill Pay works with a variety of vendors, including many utilities, phone, insurance and credit card providers.
To set up payments, access Bill Pay through Langley’s Online Banking on your computer, laptop, tablet or Langley’s Mobile App by completing the steps below.
Learn how to perform common tasks in Bill Pay by watching the videos below.
Login to Online Banking, then click the "Pay My Bills" tab. From there, you will access Bill Pay and can begin adding billers and scheduling payments.
When scheduling payments, you will be presented with two dates, the payment Send Date, the date you wish for the payment to be sent, and the Estimated Delivery Date, the date your biller is expected to receive the payment. The Estimated Delivery Date displayed is dependent upon the Send Date you select and the method by which the biller receives payments, by check or electronically.
Electronic payments will be deducted from your account on the Send Date. Funds must be available by 5:00pm on the Send Date for the payment to be sent.
Check payments will be mailed to your biller on the Send Date and the payment will be deducted from your account when the biller cashes or deposits the check.
To assist you with identifying how each of your billers receive payment, billers will display either an envelope icon for check payments or a lightning bolt icon for electronic payments.
First log in to Online Banking.
Adding a biller:
Editing or deleting a biller:
Electronic Payments: Payment research can be requested two business days after a payment is showing a delivered status.
To submit a Payment Research Request
If your electronic payment was delivered two or more business days ago and you are unable to locate the “Request payment research” button, please contact Langley Federal Credit Union at 757-827-5328.
Check Payments:Payments sent via paper check cannot be disputed/researched. These checks are mailed via US Postal Service to the addresses attached to the billers. Inquiries on the status of this payment should be directed to the Payee. Please contact Langley Federal Credit Union at 757-827-5328 with any questions.