For immediate assistance, please call 800-826-7490 or 757-827-5328,
Monday through Friday - 8:30 a.m. to 5:30 p.m. and Saturday 8:30 a.m. to 12:30 p.m. Eastern Time
Manage User ID and Password
Change User ID and Password In Online Banking
Please remember to ensure your User ID and Password are secure. To review best practices in setting secure user ID's and Passwords, please visit our Online Security page.
2 Click your icon in the right corner of your dashboard then click "Security"
3 Click either "Change Username" or "Change Password" to update your Username or Password