For immediate assistance, please call 800-826-7490 or 757-827-5328,
Monday through Friday - 8:30 a.m. to 5:30 p.m. and Saturday 8:30 a.m. to 12:30 p.m. Eastern Time
In Online and Mobile Banking, you can access
your user settings to change your personal information
and manage your services.
From User Settings, you can update your address and
phone number, change your email and password, edit
your security information and more.
Access User Settings
- Login to Online Banking on either the desktop version or the mobile app.
- If you are using the mobile app, click the menu tab. If you are using a desktop, click the icon on the right side of your dashboard.
- From there, click settings and you can access User Settings.